Welcome Office FVG: services for students and researchers are expanding
The Welcome Office FVG confirms its crucial role in supporting the international mobility of students and researchers in Friuli Venezia Giulia. The data contained in the 2024 Report highlights a significant increase in activities and continuous evolution of the services offered.
Throughout 2024, the Welcome Office FVG— a help desk giving assistance and advice on the main mobility-related issues for students, researchers and their families, both before arrival and during their stay in the region— provided a total of 5.982 consultations to 655 users.
Among the most frequent requests received at the Trieste help desk, managed by Area Science Park, were matters related to residence permits, entry and residence conditions and health insurance.
At the Udine help desk, which operates within the university, the main focus was instead on the pre-arrival phase, with a greater demand for advice regarding departure formalities and conditions, insurance and healthcare and the search for accommodation.
One of the Welcome Office FVG’s strengths is its collaboration with local and national institutions. In 2024, 11 agreements on personal data processing were signed between Area Science Park and the partners who took advantage of the appointments at the Police Headquarters. The relationship with the Ministry of Foreign Affairs and International Cooperation (MAECI) Visa Centre was also fundamental, leading to the organisation of a training and refresher event.
One of the most significant results was the organisation of 10 collective appointments with the Trieste Police Headquarters, allowing around 300 students, researchers and family members to obtain their residence permits more quickly.
The Welcome Office FVG web portal continues to be a reference point for international mobility. In 2024, it recorded 35.689 users and 48.954 sessions, with visitors from 158 countries.
The Welcome Office FVG also took part in several promotional events, including the “Welcome Conference for International and Mobility Students” at UniUD and the Welcome Days organised by the University of Trieste, the University of Udine and the Tartini Conservatory. The level of user satisfaction remains high: 94% of respondents to the questionnaire stated that they would recommend the service.